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ChatGPT: Hyped or useful? Perspectives of a reference and library services team at a university library

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submitted on 2025-03-10, 19:44 and posted on 2025-03-25, 10:12 authored by Khadija MahsudKhadija Mahsud, Rafaa Al AlwaniRafaa Al Alwani, Alisha KarimAlisha Karim

Presentation slides of a session presented at the Artificial Intelligence and the Future of Libraries and Librarianship symposium hosted in Qatar in February 2025 by Northwestern University in Qatar in collaboration with the IFLA IT section.


As generative AI tools like ChatGPT become increasingly popular, academic libraries must assess their real-world applications and limitations. This presentation will share firsthand experiences from UDST’s reference and library services team, exploring how ChatGPT has been integrated into daily workflows. Examples will include refining emails, translating materials, automating procedural documentation, recommending books, and optimizing space utilization.

Other Information

Conference information: Artificial Intelligence and the Future of Libraries and Librarianship
License:https://creativecommons.org/licenses/by-nc-sa/4.0/
See conference program: https://www.qatar.northwestern.edu/events/library-symposium.html#program-2

History

Language

  • English

Publication Year

  • 2025

License statement

This Item is licensed under the CreativeCommons Attribution-NonCommercial-ShareAlike 4.0 International License.

Institution affiliated with

  • University of Doha for Science and Technology
  • Library Services Directorate - UDST
  • Northwestern University in Qatar