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What really matters?: characterising and predicting user engagement of news postings using multiple platforms, sentiments and topics

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submitted on 2024-03-21, 06:10 and posted on 2024-03-21, 06:11 authored by Kholoud Khalil Aldous, Jisun An, Bernard J. Jansen

This research characterises user engagement of approximately 3,000,000 news postings of 53 news outlets and 50,000,000 associated user comments during 8 months on 5 social media platforms (i.e. Facebook, Instagram, Twitter, YouTube, and Reddit). We investigate the effect of sentiments and topics on user engagement across four levels of user engagement expressions (i.e. views, likes, comments, cross-platform posting). We find that sentiments and topics differ by both news outlets and social media platforms, and both sentiments and topics by the four levels of user engagement expression. Finally, we predict a volume of four user engagement levels for given news content, with an 83% maximum average F1-score for the external posting of news articles from one platform to another using language and metadata features. Implications are that news outlets can benefit by developing a platform, sentiment and topic, and strategies to best achieve user engagement objectives.

Other Information

Published in: Behaviour & Information Technology
License: http://creativecommons.org/licenses/by-nc-nd/4.0/
See article on publisher's website: https://dx.doi.org/10.1080/0144929x.2022.2030798

Funding

Open Access funding provided by the Qatar National Library.

History

Language

  • English

Publisher

Taylor & Francis

Publication Year

  • 2022

License statement

This Item is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Institution affiliated with

  • Hamad Bin Khalifa University
  • College of Science and Engineering - HBKU
  • Qatar Computing Research Institute - HBKU