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10.1007_s10696-023-09505-x.pdf (2.51 MB)

Queueing network models for the analysis and optimisation of material handling systems: a systematic literature review

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journal contribution
submitted on 2024-01-14, 06:03 and posted on 2024-01-15, 11:54 authored by Mohamed Amjath, Laoucine Kerbache, Adel Elomri, James MacGregor Smith

Material handling systems (MHSs) are an integral part of logistics functions in manufacturing and service organizations. Material handling equipment (MHE) is considered the pivotal actor of any given MHS. Decisions ranging from the strategic level, such as selecting the proper MHE, capacity, and ownership (in-house or outsourcing) to operational level decisions such as resource allocation, scheduling, and routing of MHEs, are critical to the efficiency of an MHS. Industry practitioners use various methods and tools to evaluate these MHSs to find the best policies for their operations. This study identifies past works related to the performance evaluation and optimisation of MHSs using queueing network models. Moreover, this study provides a comprehensive analysis of identified research questions. The study methodology adopts a systematic literature review, bibliometric, and content analysis techniques proposed in similar research studies. This study provides material logistics scholars and practitioners with a thorough understanding of queueing networks as a modelling tool for analysing MHS applications in various domains.

Other Information

Published in: Flexible Services and Manufacturing Journal
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Open Access funding provided by the Qatar National Library.



  • English


Springer Nature

Publication Year

  • 2023

License statement

This Item is licensed under the Creative Commons Attribution 4.0 International License.

Institution affiliated with

  • Hamad Bin Khalifa University
  • College of Science and Engineering - HBKU