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Determining the Degree of Burnout among Frontline Nurses in COVID-19 Track and Trace Swabbing Field Teams in Qatar

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conference contribution
submitted on 2024-05-16, 11:01 and posted on 2024-05-26, 06:16 authored by Romualdo Paul A. Pinca, Devendra Bansal, Emmy Macaraeg, Alma Loares, Shariq Jaffrey, Mohamad Nour, Soha S Albayat, Hamad Eid Al-Romaihi, Elmobashar Farag


During the COVID-19 pandemic, a series of spikes in COVID-19 cases affected Qatar, increasing efforts to track, isolate, and test close contacts of a confirmed positive case. Consequently, burnout among healthcare workers has been reported. This study examined the degree of burnout among nurses working in the Track and Trace swabbing field teams of the Ministry of Public Health (MoPH) in Qatar, which was responsible for swabbing close contacts of COVID-19 cases in their home and workplace.


A descriptive correlational study was conducted to determine the perceived degree of burnout among the nurse participants in terms of Emotional Exhaustion (EE), Depersonalization (DEP), and Personal Accomplishment (PA) using the Maslach Burnout Inventory - Health Services Survey tool. In addition, the demographic profile was also assessed in a standard survey questionnaire.


Of the 101 nurses, the majority were females (68%) and 74% were from the 31 to 40-year-old age group. The majority were Filipino and Indian nationals, had over 10 years of professional experience, and had been in the swabbing team for more than eleven months (Table1). Only low-to-moderate levels of burnout were reported among the study participants. Most participants experienced low levels of emotional exhaustion (n=81%, x=12.8, SD=9.25) and depersonalization (n=48%, x=5.56, SD=4.64) and moderate levels of personal accomplishment (n=51%, x=38.01, SD=7.26) (Table2).


Study result suggests that the perceived level of stress experienced by the nurses was manageable. Due to the unpredictability of the COVID-19 situation, it is crucial to conduct regular assessments to prevent burnout from escalating. To manage burnout among nurses in the swabbing team, it is recommended to hold periodic evaluation and debriefing sessions.



  • English


Hamad Medical Corporation

Publication Year

  • 2024

License statement

This Item is licensed under the Creative Commons Attribution 4.0 International License.

Institution affiliated with

  • Hamad Medical Corporation
  • Ministry of Public Health - State of Qatar

Geographic coverage